Privacy Policy | PopPigeon

1. Introduction

This Privacy Policy explains how PopPigeon ("we," "us," or "our") collects, uses, and protects your personal information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect: email address, name, password (encrypted), and profile information.

Content Data

Sample posts you provide, author profiles you create, generated content, and social media connection tokens (encrypted).

Usage Data

Log data, usage patterns, performance data, and analytics data (via Google Tag Manager).

3. How We Use Your Information

Provide the Service (clone voice, generate content, publish to social media)
Improve the Service (analyze usage, fix bugs, develop features)
Communication (account notifications, support, product updates)
Legal Compliance (comply with laws, enforce Terms, prevent fraud)

4. Information Sharing

We DO NOT sell your data.

Third-Party Services:

Stripe (payment processing)
Google Gemini (AI generation)
Social platforms (LinkedIn, Facebook, Twitter/X, Threads)
Google Tag Manager (analytics)

4.5 Data Storage and Security

Your data is stored securely on servers located in the US West region with industry-standard encryption and security measures.

Data Retention: When you delete your account, your data is immediately removed from active systems. Backup systems may retain data for up to 30 days for recovery purposes, after which all data is permanently deleted.

4.6 Cookies and Tracking

We use cookies and similar technologies to:

Essential Cookies: Required for login, security, and core functionality
Analytics Cookies: Google Tag Manager to understand how you use our service
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

4.7 Children's Privacy

PopPigeon is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at support@poppigeon.com and we will promptly delete it.

6. Your Rights

Depending on your location, you may have rights to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Export: Download your data in a portable format
Opt-Out: Unsubscribe from marketing emails

To Exercise Your Rights: Contact us at support@poppigeon.com

7. Contact Us

Email: support@poppigeon.com

Website: https://poppigeon.com/privacy

Address:

PopPigeon by ADE Marketing Solutions Sdn. Bhd.
A4-2-7, No 1, Jalan Dutamas 1
Solaris Dutamas
50480 Kuala Lumpur, Malaysia